Last Updated: 2026
AGREEMENT TO OUR LEGAL TERMS
ChimeHouse Media ("Company," "we," "us," or "our") is a business located in North Carolina, United States.
We operate the website www.chimehousemedia.com (the "Site"), as well as any other related websites, pages, content, services, resources, programs, products, and services that refer or link to these Terms & Conditions (collectively, the "Services").
You can contact us at:
ChimeHouse Media
Charlotte, North Carolina
United States
Phone: 704-412-8483
Email: [email protected]
These Terms & Conditions ("Legal Terms") constitute a legally binding agreement between you, whether personally or on behalf of an entity ("you"), and ChimeHouse Media concerning your access to and use of the Services.
By accessing or using the Services, you acknowledge that you have read, understood, and agreed to be bound by these Legal Terms.
IF YOU DO NOT AGREE TO THESE LEGAL TERMS, YOU MUST NOT ACCESS OR USE THE SERVICES.
Additional terms, policies, or agreements may apply to particular Services, products, programs, downloads, or client engagements and are incorporated into these Legal Terms by reference where applicable.
We reserve the right to update these Legal Terms from time to time. We will indicate changes by updating the "Last Updated" date above. Unless otherwise required by law, your continued use of the Services following the posting of revised Legal Terms constitutes your acceptance of those changes.
The Services are intended for individuals who are at least 18 years old. By using the Services, you represent that you are at least 18 years old and have the legal capacity to enter into these Legal Terms.
1. OUR SERVICES
ChimeHouse Media provides marketing, advertising, strategy, consulting, education, resources, and related services to business owners, entrepreneurs, podcasters, and other clients.
The specific Services available through the Site may change from time to time.
The information provided through the Services is intended primarily for general business, marketing, advertising, and educational purposes.
The Services are not intended to provide legal, tax, accounting, financial, medical, mental health, or other regulated professional advice.
You are responsible for determining whether any information, recommendation, strategy, or service is appropriate for your particular business or circumstances.
Certain Services may be subject to additional agreements, including client service agreements, proposals, statements of work, order forms, or other contracts. If you engage us for Services, those agreements may contain terms that supplement or supersede these Legal Terms with respect to your specific engagement.
You are responsible for complying with all laws, regulations, platform policies, and other requirements applicable to your business and your use of any marketing or advertising strategy.
2. INTELLECTUAL PROPERTY RIGHTS
Our Intellectual Property
Unless otherwise stated, all content and materials appearing on or available through the Services are owned by or licensed to ChimeHouse Media.
This includes, without limitation:
Website copy
Text and written content
Graphics
Logos
Branding
Photographs
Videos
Audio
Podcasts
Templates
Checklists
Guides
Downloads
Courses
Frameworks
Processes
Strategies
Training materials
Presentations
Worksheets
Software
Website designs
Databases
Trademarks
Service marks
Trade names
Other proprietary materials
Collectively, these materials are referred to as "Content."
The Content and our trademarks, logos, and other marks ("Marks") are protected by applicable intellectual property and other laws.
Except as expressly permitted by these Legal Terms or by written permission from us, you may not copy, reproduce, modify, republish, distribute, sell, license, transmit, publicly display, publicly perform, create derivative works from, or otherwise exploit any Content or Marks.
Limited License
Subject to your compliance with these Legal Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business purposes.
You may download or print materials made available for download for your own personal or internal business use.
You may not use our Content to create a competing product, service, course, program, website, training, publication, database, or other commercial offering without our express written permission.
Our Strategies & Know-How
Nothing in these Legal Terms prevents us from using our general knowledge, experience, skills, ideas, methodologies, concepts, strategies, or know-how in working with other clients or businesses, provided that we do not disclose your confidential information or proprietary materials.
3. USE OF OUR CONTENT
Our Content is provided to help you learn, evaluate, and implement marketing and business strategies.
You may not:
Resell our Content;
Give our paid materials to individuals who have not purchased or otherwise been authorized to access them;
Upload our materials to publicly accessible websites or platforms;
Share login credentials;
Copy our frameworks or materials and present them as your own;
Use our Content to create a competing course, program, membership, service, or product;
Remove copyright, trademark, or proprietary notices;
Use our Content to train or develop a competing commercial resource without our written permission; or
Use our Content in a way that violates these Legal Terms.
Any unauthorized use of our Content may result in immediate termination of your access and may constitute infringement of our intellectual property rights.
4. USER REPRESENTATIONS
By using the Services, you represent and warrant that:
You are at least 18 years old;
You have the legal capacity to enter into these Legal Terms;
You will provide accurate and complete information when requested;
You will update information when necessary to keep it accurate and current;
You will use the Services only for lawful purposes;
You will comply with these Legal Terms and applicable laws and regulations;
You will not use the Services in a way that violates the rights of another person or entity; and
You will not use automated systems, bots, scripts, or similar technology to improperly access or interact with the Services.
If information you provide is inaccurate, incomplete, outdated, or misleading, we reserve the right to suspend or terminate your access to the Services.
5. PURCHASES, PAYMENTS & FEES
If you purchase products, programs, consulting, training, or other Services from us, you agree to provide accurate, complete, and current billing and payment information.
All prices are stated in U.S. dollars unless otherwise indicated.
We reserve the right to change prices at any time. Price changes will not affect purchases that have already been completed unless otherwise stated in the applicable agreement.
We reserve the right to correct pricing, description, or other errors, including after an order has been submitted.
We may refuse or cancel an order or engagement at our discretion where permitted by law.
If a payment is declined, reversed, disputed, or otherwise not successfully processed, you remain responsible for any amounts properly owed.
Additional payment terms may apply to specific Services and will be disclosed before purchase or in a separate agreement.
6. REFUNDS & CANCELLATIONS
Refund and cancellation policies may vary depending on the specific product or Service purchased.
Any refund, cancellation, or termination terms stated on a sales page, order form, proposal, client agreement, or other applicable agreement will govern that purchase or engagement.
Unless a different refund policy is expressly stated, all sales are final and no refunds are guaranteed.
If you have questions regarding a purchase or engagement, contact us at [email protected].
Nothing in this section limits any rights you may have under applicable law.
7. CLIENT SERVICES & ENGAGEMENTS
When you hire ChimeHouse Media for marketing, advertising, consulting, strategy, or other professional Services, your engagement may be governed by a separate written client agreement.
In the event of a conflict between these Legal Terms and a signed client agreement, the signed client agreement will control with respect to that specific client engagement.
Unless otherwise agreed in writing, you remain responsible for:
Providing accurate information;
Providing timely access to necessary accounts and platforms;
Providing necessary creative assets, brand information, offers, products, and services;
Reviewing and approving materials when requested;
Ensuring that claims made about your business, products, or services are accurate and lawful;
Maintaining ownership and appropriate rights to materials you provide to us;
Maintaining active payment methods and advertising accounts where applicable; and
Complying with applicable laws and third-party platform policies.
Delays caused by missing information, approvals, access, assets, or other client dependencies may affect timelines and deliverables.
We reserve the right to decline or discontinue Services where continued work would, in our reasonable judgment, create legal, ethical, platform-policy, or business concerns.
8. MARKETING & ADVERTISING DISCLAIMER
Our Services may include recommendations relating to digital marketing, paid advertising, Meta, Facebook, Instagram, Google, podcast marketing, content strategy, lead generation, conversion strategy, or other marketing channels.
Marketing and advertising platforms are controlled by third parties and may change their policies, algorithms, technology, targeting capabilities, pricing, reporting, functionality, and approval processes at any time.
We do not control these platforms.
We cannot guarantee that:
An advertisement will be approved;
An advertising account will remain active;
An account will not be restricted, suspended, disabled, or terminated;
A particular audience will be available;
A particular campaign will achieve a particular performance level;
Tracking will work perfectly;
Attribution will be complete or accurate;
A platform will maintain a particular feature;
A particular cost per lead, acquisition, click, or conversion will be achieved; or
Any particular marketing strategy will produce a particular business outcome.
Third-party platforms may also experience outages, technical issues, policy changes, bugs, reporting discrepancies, or other circumstances outside our control.
9. NO GUARANTEE OF RESULTS
We believe in providing realistic, strategic, and experience-based marketing guidance.
However, we do not guarantee any particular business or financial result.
We do not guarantee any specific:
Revenue;
Profit;
Sales;
Leads;
Customers;
Downloads;
Podcast listeners;
Audience growth;
Return on ad spend (ROAS);
Return on investment (ROI);
Cost per lead;
Cost per acquisition;
Conversion rate;
Advertising performance; or
Other business result.
Your results depend on numerous factors, including your offer, pricing, audience, market, messaging, sales process, budget, creative, competition, business model, implementation, timing, economic conditions, platform performance, and factors outside our control.
Past results are not necessarily indicative of future results.
Any examples, testimonials, case studies, screenshots, statistics, revenue figures, advertising results, or other examples shared through the Services are illustrative only and do not guarantee that you will achieve the same or similar results.
10. EDUCATIONAL & INFORMATIONAL CONTENT
The Services may include educational content, recommendations, opinions, strategies, examples, commentary, templates, or other information.
This information is provided for educational and informational purposes only.
Nothing provided through the Services constitutes legal, financial, tax, accounting, investment, medical, or other professional advice.
You are responsible for evaluating information and determining how, when, and whether to implement any strategy or recommendation.
You should consult qualified professionals for advice specific to your circumstances.
11. TESTIMONIALS & CASE STUDIES
We may publish testimonials, reviews, case studies, screenshots, client experiences, and other examples of work performed.
These materials represent the experiences of the individuals or businesses providing them.
Results vary from business to business.
A testimonial or case study does not constitute a guarantee, warranty, or representation that you will achieve the same or similar result.
Where specific results are provided, those results should be considered examples rather than typical or guaranteed outcomes.
12. COOKIES, TRACKING TECHNOLOGIES & CONSENT
The Services may use cookies, pixels, tags, scripts, web beacons, software development kits, local storage, device identifiers, server-side technologies, and similar technologies (collectively, "Tracking Technologies").
Tracking Technologies may be operated by us or by third-party service providers, advertising platforms, analytics providers, technology providers, or other partners.
We may use Tracking Technologies for legitimate business and operational purposes, including:
Operating and securing the Services;
Remembering preferences;
Understanding how visitors interact with the Site;
Measuring website traffic and performance;
Diagnosing technical issues;
Improving the Services;
Measuring marketing and advertising campaigns;
Understanding conversions;
Attributing traffic and marketing activity;
Building or managing advertising audiences;
Delivering or measuring advertising;
Preventing fraud or abuse;
Personalizing content or advertising where permitted; and
Other purposes disclosed in our Privacy Policy.
Tracking Technologies may collect information such as IP address, browser type, device information, operating system, pages viewed, referring URLs, interactions with the Site, approximate geographic information, timestamps, identifiers, and other information associated with your use of the Services.
Where required by applicable law, we may provide users with notice, consent mechanisms, opt-out mechanisms, or other controls relating to Tracking Technologies.
Your Choices
Depending on your location and applicable law, you may have choices regarding certain Tracking Technologies.
You may be able to:
Accept or reject certain non-essential cookies;
Adjust your browser settings;
Use available privacy or cookie preference controls;
Use applicable opt-out preference signals, including Global Privacy Control ("GPC") where required;
Opt out of certain targeted advertising or sale/sharing of personal information where applicable; or
Exercise other privacy rights described in our Privacy Policy.
Where a consent or preference mechanism is provided, your selections may be stored and applied to future interactions with the Services, subject to technical limitations and applicable law.
IMPORTANT: Your browser or device may permit certain Tracking Technologies to operate independently of our Site-level controls. Third-party platforms may also use information they receive in accordance with their own privacy policies and terms.
We do not represent that every Tracking Technology used by a third party can be controlled through your browser or through our Site.
No Guarantee Regarding Third-Party Tracking
Because third-party platforms and technologies are outside of our control, we cannot guarantee that every third-party service will immediately recognize or honor every browser setting, privacy preference, opt-out signal, or technical limitation.
Where applicable law requires us to honor a particular preference signal or opt-out request, we will take reasonable steps to do so.
Our Privacy Policy contains additional information regarding our collection and use of personal information.
13. PIXELS, META, ANALYTICS, ADVERTISING & CROSS-CONTEXT TRACKING
We may use advertising, analytics, measurement, attribution, and conversion technologies provided by third parties.
These may include, without limitation:
Meta Pixel;
Meta Conversions API;
Facebook and Instagram advertising technologies;
Google Analytics;
Google Ads and Google conversion tracking;
LinkedIn Insight Tag;
TikTok Pixel;
Pinterest Tag;
Microsoft advertising technologies;
Google Tag Manager;
Session replay or behavioral analytics tools;
Conversion tracking technologies;
Retargeting technologies;
UTM parameters;
Cookies and similar identifiers;
Server-side tracking;
Browser-based tracking;
Application programming interfaces ("APIs"); and
Similar technologies that may be adopted in the future.
These technologies may allow us and/or the applicable third party to measure interactions with the Services, understand the effectiveness of advertising campaigns, attribute conversions, create or manage advertising audiences, and deliver or measure advertising.
Depending on the technology and applicable law, information transmitted through these technologies may include information about your browser, device, IP address, pages or content viewed, links clicked, forms interacted with, referring website, approximate location, actions taken on the Site, and other technical or interaction information.
Meta Technologies
We may use Meta advertising and measurement technologies, including the Meta Pixel and/or Meta Conversions API.
These technologies may transmit certain information about interactions with our Site to Meta for purposes such as advertising measurement, attribution, audience creation, remarketing, conversion measurement, and advertising.
Your interactions with Meta technologies may also be associated with identifiers maintained by Meta, subject to Meta's own policies and practices.
Meta is an independent third party. We do not control how Meta processes information once it receives information through its services, except to the extent required by our agreements with Meta or applicable law.
Your use of Facebook, Instagram, or other Meta services is separately governed by Meta's applicable terms and privacy policies.
Advertising & Cross-Context Behavioral Advertising
Certain third-party advertising technologies may constitute the "sale" or "sharing" of personal information under applicable privacy laws, even where no money is exchanged.
Where applicable law gives you the right to opt out of the sale or sharing of personal information for cross-context behavioral advertising, we will provide applicable mechanisms for exercising that right and will process valid opt-out preference signals as required by law.
Your use of a browser or device configured to communicate an applicable opt-out preference signal may affect the availability or personalization of certain advertising technologies.
Tracking Does Not Mean We Know Everything About You
Tracking Technologies are generally designed to collect technical, behavioral, interaction, and advertising-related information.
We do not intentionally use Tracking Technologies to collect highly sensitive personal information unless specifically necessary, lawfully permitted, and appropriately disclosed.
You should avoid entering sensitive personal information into public-facing forms, URLs, search fields, or other portions of the Site unless specifically requested for a legitimate business purpose.
14. CONSENT, AUTHORIZATION & USER PRIVACY CHOICES
By accessing and using the Services, you acknowledge that the Services may use Tracking Technologies as described in these Legal Terms, our Privacy Policy, and any applicable cookie or privacy preference mechanism.
Where applicable law requires affirmative consent before certain Tracking Technologies are activated, we will seek such consent through the applicable mechanism.
Where applicable law permits Tracking Technologies to operate without affirmative consent, we may use those technologies for purposes permitted by law.
Where a user provides consent through a consent mechanism, the user's consent may be recorded together with information reasonably necessary to document the consent, such as the date, time, browser or device information, consent preferences, and other technical information.
You may withdraw or modify consent where applicable by using available privacy controls or contacting us through the methods provided in our Privacy Policy.
No provision of these Legal Terms is intended to waive, limit, eliminate, or contract around any privacy right that cannot lawfully be waived.
Nothing in these Legal Terms prevents you from exercising rights provided to you under applicable privacy or consumer-protection laws.
15. THIRD-PARTY DATA PROCESSORS & SERVICE PROVIDERS
We may use third-party companies and service providers to operate, maintain, analyze, secure, market, advertise, and improve the Services.
These providers may process information on our behalf or may independently process information subject to their own terms and privacy policies.
Third-party providers may include, without limitation:
Website hosting providers;
Analytics providers;
Advertising platforms;
Social media platforms;
Email service providers;
Customer relationship management systems;
Scheduling software;
Payment processors;
Cloud storage providers;
AI and machine-learning providers;
Customer support systems;
Marketing automation providers;
Security providers; and
Other technology providers.
Where required by applicable law, we will take reasonable steps to enter into appropriate contractual arrangements with service providers and contractors and to require appropriate privacy and security protections.
However, no security or contractual measure can eliminate all risk associated with transmitting or processing information through third-party technology.
16. PRIVACY RIGHTS & OPT-OUTS
Depending on where you live and whether applicable privacy laws apply to your interaction with us, you may have certain privacy rights.
These may include rights to:
Know or access personal information;
Delete personal information;
Correct inaccurate personal information;
Opt out of the sale or sharing of personal information;
Opt out of certain targeted or cross-context behavioral advertising;
Limit certain uses or disclosures of sensitive personal information;
Opt out of certain automated decision-making technologies where applicable; and
Exercise other rights provided by applicable law.
The availability and scope of these rights depends on applicable law and the circumstances.
Our Privacy Policy explains the rights and choices available to applicable users and how to submit requests.
Where required by applicable law, we will honor valid opt-out preference signals, including Global Privacy Control, in accordance with applicable requirements.
We will not discriminate against you for exercising privacy rights where prohibited by law.
Nothing in these Legal Terms is intended to prevent you from exercising a legally protected privacy right.
17. AI, AUTOMATION & MACHINE LEARNING TECHNOLOGIES
We may use artificial intelligence, generative AI, machine learning, automation, and algorithmic technologies in connection with our Services.
These technologies may be used for research, brainstorming, content development, copywriting, editing, analysis, workflow automation, customer support, marketing analysis, strategy development, personalization, administrative tasks, and other business purposes.
AI-assisted output may contain errors, omissions, inaccuracies, hallucinations, outdated information, or other unintended results.
AI output should not be treated as infallible or as a substitute for professional judgment.
Where appropriate, we may review, edit, validate, or modify AI-assisted output. However, you remain responsible for independently reviewing information before relying on it for business, legal, financial, advertising, or other important decisions.
If you provide information to us that is processed through an AI-enabled or automated third-party service, that information may be processed according to the third party's applicable terms and privacy practices.
You should not provide highly sensitive personal information, confidential credentials, regulated information, or proprietary information to an AI system unless specifically requested or authorized by us and appropriate safeguards are in place.
Where AI or automated systems are used in providing Services to a client, the applicable client agreement may contain additional terms governing such use.
18. PROHIBITED ACTIVITIES
You may not use the Services for any purpose other than the purposes for which they are made available.
You agree not to:
Use the Services for any unlawful purpose;
Violate any applicable law or regulation;
Attempt to gain unauthorized access to the Services;
Circumvent security measures;
Interfere with the operation of the Site;
Introduce viruses, malware, or other harmful code;
Use bots, spiders, scrapers, crawlers, or other automated systems without permission;
Scrape, harvest, or systematically collect information from the Site;
Copy or reproduce our Content for commercial purposes without permission;
Use our Content to develop a competing business, product, or service;
Impersonate another person or entity;
Collect email addresses or other information for unsolicited communications;
Attempt to obtain passwords, account credentials, or other sensitive information;
Upload malicious or unlawful material;
Infringe intellectual property rights;
Use the Services to harass, abuse, threaten, or harm others;
Reverse engineer or attempt to extract source code from the Site;
Interfere with tracking, security, or technological features of the Site;
Use the Services to transmit spam;
Use the Services to engage in fraudulent activity; or
Otherwise interfere with the proper functioning of the Services.
We reserve the right to restrict or terminate access for violations of these Legal Terms.
19. SERVICES MANAGEMENT
We reserve the right, but not the obligation, to:
Monitor the Services for violations of these Legal Terms;
Investigate suspected violations;
Take appropriate action where permitted by law;
Restrict or terminate access;
Remove content;
Modify or discontinue portions of the Services;
Protect our intellectual property and other rights; and
Maintain the security and proper operation of the Services.
We are not obligated to monitor all activity occurring through the Services.
20. PRIVACY
Your use of the Services is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, disclose, retain, and otherwise process personal information.
Our Privacy Policy is incorporated into these Legal Terms by reference.
Please review our Privacy Policy before using the Services.
21. TERM & TERMINATION
These Legal Terms remain in effect while you access or use the Services.
We reserve the right to suspend or terminate your access to the Services, without notice where permitted by law, if you violate these Legal Terms or engage in conduct that may harm us, our clients, our users, our systems, or our business.
Termination will not affect provisions that by their nature should survive termination, including intellectual property rights, disclaimers, limitations of liability, indemnification, dispute resolution, and governing law.
22. MODIFICATIONS & INTERRUPTIONS
We reserve the right to modify, update, suspend, discontinue, or remove any portion of the Services at any time.
We do not guarantee that the Services will always be available, uninterrupted, secure, or error-free.
The Site may be unavailable because of maintenance, technical problems, hosting issues, outages, cybersecurity events, third-party failures, or circumstances beyond our reasonable control.
We are not responsible for losses resulting from your inability to access or use the Services.
23. CORRECTIONS
The Services may contain typographical errors, inaccuracies, omissions, outdated information, or other errors.
We reserve the right to correct, update, or modify information at any time without prior notice.
This includes information relating to Services, pricing, availability, descriptions, marketing strategies, statistics, or other Content.
24. DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND RELIABILITY.
WE DO NOT WARRANT THAT:
THE SERVICES WILL MEET YOUR REQUIREMENTS;
THE SERVICES WILL BE AVAILABLE AT ALL TIMES;
THE SERVICES WILL BE ERROR-FREE;
INFORMATION PROVIDED WILL ALWAYS BE ACCURATE OR CURRENT;
THIRD-PARTY PLATFORMS WILL FUNCTION AS EXPECTED;
MARKETING OR ADVERTISING RESULTS WILL MEET YOUR EXPECTATIONS; OR
THE SERVICES WILL PRODUCE ANY PARTICULAR BUSINESS OR FINANCIAL RESULT.
YOUR USE OF THE SERVICES IS AT YOUR OWN RISK.
25. LIMITATIONS OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, CHIMEHOUSE MEDIA AND ITS OWNERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES.
THIS INCLUDES, WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS OPPORTUNITIES, LOSS OF DATA, LOSS OF GOODWILL, ADVERTISING LOSSES, PLATFORM LOSSES, OR OTHER BUSINESS DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING FROM OR RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF:
THE AMOUNT YOU PAID TO US FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM DURING THE SIX (6) MONTH PERIOD BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR
$1,000 USD.
Some jurisdictions do not permit certain limitations of liability. In such jurisdictions, our liability will be limited to the maximum extent permitted by applicable law.
26. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless ChimeHouse Media, its owners, employees, contractors, agents, affiliates, and service providers from and against claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:
Your use of the Services;
Your violation of these Legal Terms;
Your violation of applicable laws or regulations;
Your violation of another person's rights;
Materials or information you provide to us;
Your products, services, advertising, claims, or business activities; or
Your misuse of the Services.
We reserve the right to assume exclusive control of the defense of any matter subject to indemnification, and you agree to cooperate with that defense.
27. USER DATA & CLIENT MATERIALS
You are responsible for maintaining appropriate backups of information, files, creative assets, account data, and other materials you provide to us.
Where we receive or maintain information on your behalf as part of providing Services, we will handle that information in accordance with applicable agreements and our Privacy Policy.
You represent that you have the necessary rights, licenses, permissions, and consents to provide us with any materials, data, images, content, customer information, or other information you provide in connection with the Services.
You remain responsible for ensuring that materials you provide do not violate applicable law or the rights of third parties.
Unless otherwise agreed in writing, we are not responsible for maintaining permanent copies of client materials after the conclusion of an engagement.
28. ELECTRONIC COMMUNICATIONS & SIGNATURES
Visiting the Services, submitting forms, sending emails, purchasing Services, and otherwise communicating with us electronically constitutes electronic communication.
You consent to receive communications electronically.
You agree that electronic communications, agreements, notices, disclosures, invoices, contracts, and records satisfy any legal requirement that such communications be in writing.
You consent to the use of electronic signatures, electronic contracts, electronic records, and electronic delivery of notices and other documents.
29. GOVERNING LAW
These Legal Terms and your use of the Services are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.
30. DISPUTE RESOLUTION
Informal Resolution
Before initiating formal legal proceedings, the parties agree to attempt to resolve any dispute informally.
The party raising a dispute must provide written notice describing the nature of the dispute and the requested resolution.
The parties will make a good-faith effort to resolve the dispute for at least thirty (30) days after written notice before proceeding with arbitration or litigation, unless immediate legal or injunctive relief is appropriate.
Binding Arbitration
To the extent permitted by applicable law and unless otherwise provided below, any dispute that cannot be resolved informally shall be resolved through binding arbitration in accordance with applicable American Arbitration Association rules.
The arbitration may take place remotely or in another manner permitted by the applicable rules.
The arbitration shall be conducted in North Carolina unless the parties agree otherwise or applicable law requires another location.
YOU UNDERSTAND THAT BY AGREEING TO ARBITRATION, YOU MAY BE WAIVING YOUR RIGHT TO HAVE CERTAIN DISPUTES DECIDED BY A JUDGE OR JURY IN COURT.
Nothing in this section prevents either party from seeking temporary or injunctive relief concerning intellectual property, confidentiality, unauthorized use of the Services, or other matters where such relief is appropriate.
Class Actions
To the fullest extent permitted by applicable law, disputes shall be brought individually and not as part of a class, collective, or representative action.
31. MISCELLANEOUS
These Legal Terms, together with our Privacy Policy and any applicable written agreements, constitute the entire agreement between you and ChimeHouse Media regarding your use of the Services.
Our failure to enforce any provision does not constitute a waiver of that provision.
If any provision is determined to be unlawful, invalid, or unenforceable, the remaining provisions will remain in effect.
We may assign our rights and obligations under these Legal Terms as permitted by law.
We will not be liable for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, acts of government, labor disputes, internet outages, technology failures, cybersecurity incidents, third-party platform failures, or other force majeure events.
Nothing in these Legal Terms creates a partnership, joint venture, employment relationship, agency relationship, or other fiduciary relationship between you and ChimeHouse Media.
32. CONTACT US
If you have questions, concerns, or complaints regarding these Legal Terms or the Services, please contact us:
ChimeHouse Media
Charlotte, North Carolina
United States
Phone: 704-412-8483
Email: [email protected]
© 2026 ChimeHouse Media. All Rights Reserved.
Terms & Conditions